Elliott Digital
Design · Build · Integrate · Secure · Support
Digital systems built around how your organisation works.
Understanding first. Technology second.
Websites, Microsoft 365 and SharePoint, business IT and security, automation and reporting — designed, built and supported by Elliott Digital.
We are North East based and work with small and growing organisations across the UK, especially those without their own IT or digital team. We start by understanding the problem, then build the simplest thing that genuinely helps.
Capabilities
What we help with
Seven connected areas of work, from the systems organisations build to the technology their staff rely on every day. Most organisations start with one and grow into others.
Technology shouldn’t be the starting point.
A website, a Microsoft 365 environment, an automated workflow or a dashboard can be valuable, but only if it solves the right problem.
We begin by understanding where the organisation is now, what matters and what needs improving. We explain things in plain language, surface problems rather than hiding them, and leave the important decisions with people.
Understanding first. Technology second.
Who we work with.
Elliott Digital works with businesses of all kinds, and especially with organisations where technology needs to support real-world practice rather than dictate it.
- Small and growing businesses
- Charities
- Social enterprises
- Education and alternative provision
- Training organisations
- Community organisations
- Professional services
- Healthcare and recovery services
- Organisations without an internal IT or digital team
Elliott Digital Workplace
A secure, organised digital workplace built around Microsoft 365.
Many organisations pay for Microsoft 365 but still work from messy shared drives, inconsistent accounts and devices nobody manages. We bring SharePoint, Teams, OneDrive, identity, devices and workflows together so they work as one system.
- SharePoint intranet, team sites and document libraries
- Teams and OneDrive with clear rules for what goes where
- MFA, Conditional Access and permissions
- Intune-managed, encrypted company devices
- Joiner and leaver processes that are repeatable
Two common starting points.
Business IT & Cybersecurity
Business IT Care
Everyday IT support, Microsoft 365 management, device security and staff joiners and leavers for small businesses, from £199/month. Remote across the UK, onsite in the North East where appropriate.
Explore IT SupportAutomation, AI & Business Systems
Less repetitive work
Enquiries that reach the right person, approvals that don’t get lost, onboarding that happens the same way every time — with AI used carefully and people kept in control.
Explore AutomationFrom understanding to improvement.
01
Understand
We investigate the problem before prescribing technology.
02
Design
We turn what we learn into an appropriate service, user experience and technical approach.
03
Build
We engineer the solution with accessibility, privacy and security considered from the beginning.
04
Test
We test both whether the technology works and whether it actually helps people use the service.
05
Learn
Real-world use shows us what assumptions were right, what was missing and what needs to change.
06
Improve
We use that learning to make the product or service better.
Featured work
Recovery World
Active Project
Recovery World is an active Elliott Digital project exploring community information, service navigation and digital infrastructure.
It brings together organisations, locations, structured service information, community assets, navigation and public/community intelligence within a wider framework for understanding the conditions around people’s lives.
Understand the world around the person, not the person themselves.
Products
Owned technology in motion.
These products are shown with their current stage. They are owned technology in active development, validation or operation, not a list of generally available software.
Website Opportunity Scanner
Analyses public organisation websites to identify digital opportunities and support human review. It does not initiate outreach.
Elliott Digital Operations
Owned operational technology supporting the client and service-delivery lifecycle.
Security & Operational Assurance
Technology for understanding digital service ownership, security posture, operational health and assurance.
Organisation Service Hub
Infrastructure designed to help organisations keep service information accurate at the source and eventually publish it across multiple channels.
Don't build another charity directory. Build the infrastructure that keeps service information accurate.
Event Safety & Risk remains an Exploring research direction.
See Research and explorationsTechnology you can trust.
Accessible by default
Accessibility is part of the build, not an optional upgrade.
Privacy by design
We collect only the information genuinely needed for the service.
Security by design
Security belongs in the architecture from the beginning.
Transparent costs
Organisations should understand both the build cost and the real ongoing cost of their technology.
Built for ownership
Where practical, clients should control their own domains, accounts, data and essential infrastructure.
Useful before impressive
Features should exist because they solve a real problem.
The relationship doesn’t end at launch.
Work with us on a single project, keep us looking after your systems, or both.
Projects
A one-off build, migration, implementation or improvement with an agreed scope and a clear finish.
Managed Support
Ongoing monthly administration, support and maintenance for the systems you already rely on.
Transformation Partnerships
A longer working relationship where we help you improve your technology and operations step by step, at a pace your organisation can manage.
Some problems need understanding before they need software.
Elliott Digital is interested in how research, evidence and digital engineering can work together around complex social, community and organisational challenges — recovery, harm reduction, public health, community and service information, digital inclusion, responsible technology and organisational technology.
Explore ResearchBuilt from real-world experience.
Elliott Digital’s work starts with real organisational and service problems: fragmented information, inaccessible systems and technology that does not reflect how people work in practice. Recovery World is one active project shaped by that approach.
About Elliott DigitalTell us what isn’t working.
You do not need to arrive with a technical specification.
Start with the problem.
We’ll work from there.